Communication style towards student by excellent Islamic education lecturers in Teaching Education Institute of Malaysia

Abstract

The purpose of this article is to discuss excellent communication style that being practiced by Excellent Islamic Education Lecturers in Teaching Education (EIEL) Institute of Malaysia. This excellent communication style is identified from a case study conducted. This case study was done at eight campuses of Teaching Education Institute of Malaysia. The study involved indepth interview with eight representatives from (EIEL), eight Heads of Department, Department of Islamic Education and Moral, 16 colleagues and 16 students. Results of this indepth interview were then organized and analysed by using NVivo version 7.0 program in order to construct theme and model that are related to excellent communication style of EIEL in Teaching Education Institute of Malaysia. Research findings show two aspects of excellent communication style being practiced by EIEL while performing their duties in Teaching Education Institute of Malaysia, which are verbal and non-verbal communication. Verbal communications are questioning and answering, being poise, consulting, giving sermon and advising. Non-verbal communications are writing, eye contact, body language and appearance.