Items where Subject is "Z Bibliography. Library Science. Information Resources > Z719 Libraries (General)"

Book Section

FKKKSA, Dean (2008) Kata alu-aluan NC UTM. In: Menganjak ke Persada Dunia. Faculty of Chemical & Natural Resources Engineering, UTM, Skudai, p. 1. ISBN 978-983-52-0467-8

Muhamad Akhir, Siti Fatimah and Abdullah, Shahabudin (2008) LibQUAL sebagain Instrumen Pengukur Kualiti Pekhidmatan Perpustakaan. In: Penyumberan Luar Dalam Pengurusan Fasiliti. Penerbit UTM , Johor, p. 195. ISBN 978-983-52-0587-3

Sapri, Maimunah and Kaka, Ammar and Finch, Edward (2008) Measuring library physical environment performance. In: Facility Services Delivery. Penerbit UTM , Johor, pp. 38-53. ISBN 978-983-52-0586-6

Conference or Workshop Item

Nor Mohd. Desa, Kamariah and Yahya, Noraini and Mohamad, Nor Asikin and Mohd. Anis, Siti Nisrin and Dol, Zafarina and Atan, Zaleha (2008) Cultivating customer-focused culture through library generic skills. In: Conference on Customer-Focused Culture 2008: Energising and Empowering Quality Strategies Toward the Customer-Driven Organisations, 9-11th June 2008, The Zon Regency Hotel, Johor Bahru, Johor. (Unpublished)

Book

UNSPECIFIED, ed. (2005) Perpustakaan Sultanah Zanariah : Laporan tahunan 2004. Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia, Skudai. (Unpublished)

UNSPECIFIED, ed. (2006) Perpustakaan Sultanah Zanariah : laporan tahunan 2005. Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia, Skudai. (Unpublished)

UNSPECIFIED, ed. (2006) Perpustakaan Sultanah Zanariah : laporan tahunan 2006. Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia, Johor Bahru Johor. ISBN 983-9119-77-X

Thesis

Muhamad Akhir, Siti Fatimah (2008) LibQUAL 2004 : instrumen pengukuran jurang kualiti perkhidmatan Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia. Masters thesis, Universiti Teknologi Malaysia, Faculty Geoinformation Science and Engineering.