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Items where Subject is "Z Bibliography. Library Science. Information Resources > Z719 Libraries (General)"

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F

FKKKSA, Dean (2008) Kata alu-aluan NC UTM. In: Menganjak ke Persada Dunia. Faculty of Chemical & Natural Resources Engineering, UTM, Skudai, p. 1. ISBN 978-983-52-0467-8

M

Muhamad Akhir, Siti Fatimah (2008) LibQUAL 2004 : instrumen pengukuran jurang kualiti perkhidmatan Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia. Masters thesis, Universiti Teknologi Malaysia, Faculty Geoinformation Science and Engineering.

Muhamad Akhir, Siti Fatimah and Abdullah, Shahabudin (2008) LibQUAL sebagain Instrumen Pengukur Kualiti Pekhidmatan Perpustakaan. In: Penyumberan Luar Dalam Pengurusan Fasiliti. Penerbit UTM , Johor, p. 195. ISBN 978-983-52-0587-3

N

Nor Mohd. Desa, Kamariah and Yahya, Noraini and Mohamad, Nor Asikin and Mohd. Anis, Siti Nisrin and Dol, Zafarina and Atan, Zaleha (2008) Cultivating customer-focused culture through library generic skills. In: Conference on Customer-Focused Culture 2008: Energising and Empowering Quality Strategies Toward the Customer-Driven Organisations, 9-11th June 2008, The Zon Regency Hotel, Johor Bahru, Johor. (Unpublished)

S

Sapri, Maimunah and Kaka, Ammar and Finch, Edward (2008) Measuring library physical environment performance. In: Facility Services Delivery. Penerbit UTM , Johor, pp. 38-53. ISBN 978-983-52-0586-6

This list was generated on Thu Oct 23 04:23:41 2014 MYT.