Relationship between job satisfaction and job performance of a shipbuilding company in Malaysia

Abstract

The inspiration of this study is to discover if there is any relationship between job satisfaction and job performance in the case of a shipbuilding company in Malaysia, Boustead Naval Shipyard Sdn. Bhd. (BNS). Any company would oblige to emphasize in managing their employee job satisfaction and job performance in order to fulfil their company objectives and business goals. From the previous studies, it can be summarized that job satisfaction is not an affect from any single factor. It is an affect from multiple combinations of factors such as variety, company policies, supervision, security, compensation, advancement, co-worker, responsibility, recognition, and achievement. All of these factors also were found to have an impact toward job performance. Descriptive analysis method was used, and survey has been carried out using questionnaires as the research instrument. Survey was done in one of the BNS department, BNS LCS design department due to its suitable size of employees and due to the tight schedule in order to finalize the project report by December 2019. By using Simple Random Sampling Method, the data from 70 numbers of respondents were analysed. The statistical package used to run all the statistical analysis was IBM SPSS, version 26. The results of the analysis were derived by using mean score method, correlation analysis and regression analysis. In conclusion, it was found that 79% of job performance was significantly impacted by combination of three job satisfaction factors, namely variety, supervision, and recognition. These factors were the main contributor towards impacting the performance of employee in BNS LCS design department. Finally, this study shows that there is relationship between job satisfaction and job performance in a case of a shipbuilding company in Malaysia.