Rahim, N. S. A. and Zahir, M. A. and Wan Azman, W. N. and Ayyub, M. and Qureshi, M. I. (2019) Transformational leadership style towards the quality of service in forwarding activity. International Journal of Recent Technology and Engineering, 8 (1). pp. 411-414. ISSN 2277-3878
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Abstract
This research focuses on the leadership styles of top management towards the quality of services in forwarding activity in one of private sector company at Malaysia. Top management plays an important role in variety of leadership style. Leadership style highlighted clearly can boost the motivation of the employees in many aspects. So that the company able to perform better as they have motivated employees which striving towards achieving the desired goals. It is definitely that good manager might bring good employees. This research is focus on transformational leadership styles towards the quality of services in forwarding activity. This research will be held in one of private sector company at Malaysia.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | forwarding activity, quality services, transformational leadership |
| Subjects: | T Technology > TA Engineering (General). Civil engineering (General) |
| Divisions: | Civil Engineering |
| ID Code: | 90620 |
| Deposited By: | Narimah Nawil |
| Deposited On: | 29 Apr 2021 23:28 |
| Last Modified: | 29 Apr 2021 23:28 |
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