Key characteristics of effective building maintenance and management by local authority in Malaysia

Abstract

Building of facilities are to be maintain and manage to immaculate condition and well functioned. In modern community area, the expectations of the public are rising and their need keep on changing towards the better quality of life. Building maintenance and management is one part of the facilities management’s scope which will ensure the effectiveness of the management towards the sustainable performance of the facilities provided. Therefore, it is important for the local authority to have the proper knowledge and practice of building maintenance and management. As a service provider, the local authority not only accountable in providing the facilities but also in maintaining and managing them well to ensure the facilities able to serve better in future. This paper attempts to review the building maintenance issues and possible solutions in managing the public facilities in Malaysia’s local authority context. The reviews of the issues have led to the identification of characteristics of building maintenance which are the keys to the effectiveness of maintenance and management.