Personnel job satisfaction and job performance in Sudanese construction firms

Abstract

In construction industry, job satisfaction and job performance are important issues when studying the human behaviors and attitudes. The construction industry in Sudan faces problems relating to human performance which in turn affect the productivity. The study begins with an introductory part describing the importance of the study and it delaminates the problem under the relationship between personnel satisfaction and their performance. Then it provides a comprehensive literature and theoretical review which defines job satisfaction and job performance. Data were collected with a sample from six Sudanese’s construction firms through survey packets including a data form and modified version of the Job Satisfaction Index questionnaire (JSI) and Performance Rating Index questionnaire. Packets were taken to (82) randomly selected personnel. The study indicates that job dissatisfaction leads to increase absenteeism, turnover and other undesirable behaviors, so employers have to develop satisfaction among their personnel. The majority of employees in the Sudanese construction industry are satisfied with their job (64% ), although they dissatisfied with specific aspects of them. The study also shows a positive relationship between personnel job performance and job satisfaction. Higher job satisfaction leads to higher level of dedication and productivity in personnel. Higher performance and equitable rewards encourage high satisfaction through a performance-satisfaction-effort loop.