Acceptance of internet of things from security perspective in Malaysian government agency

Abstract

The internet is evolving and the next phase of the internet is known as the Internet of Things (IoT). IoT services provide new security and privacy challenges in our everyday life. The goal of the IOT is to allow things to be connected anytime, anyplace, with anything and anyone idyllically using any path/network and any service. In relation to the IoT, there are many security factors that possibly impact the effectiveness of the IoT implementation in the government. The purpose of this study is to identify the security factors that influencing user’s acceptance of IoT from a security perspective to overcome the security challenges and issues and to ensure the secured IoT implementation in Malaysian government agency. Thus, a conceptual model of secure acceptance of IoT implementation is proposed. Both human and security factors are considered in the formulation of this proposed model. To understand more about the critical issues related to this study, the model of technology acceptance models such as Technology Acceptance Model (TAM) has been discussed. In this study, a TAM model was chosen with the extension of factors that will influence user acceptance of IoT technology. A quantitative method has been used as the research methodology through survey questionnaires which have been distributed via online. Data collected from 90 respondents among employees in Malaysian Government Agency. The analysis was using SmartPLS version 3.0 software. From the analysis findings, there were four (4) out of seven (7) hypothesis is significant towards the acceptance of IoT which is expected usefulness, privacy concern, perceived privacy risk, and perceived security protection. Research model predict 65.2% of the variance for behavioral intention on acceptance of IoT implementation. This study will be useful in providing understanding regarding the factors that influencing user acceptance of IoT implementation from a security perspective in Malaysian Government Agency.