Users' perception and behaviour at Jalan Tapah A10, Perak

Abstract

Tapah Road A10 is one of the rural areas with the large population in Perak which is above 10,000 persons. A10 road is a major road and it has more than 26 minor road access that attach to the junction. The area has a rapid development build around the main road hence the traffic congestion. Furthermore, according on the accident report from Tapah Police Traffic, road accident at the study location was increased from 69 cases to 100 from 2015 until 2018. Therefore, this study was conducted to evaluate users? perception and behaviour at the junction. The data collection takes about one month and is done continuously every day. First, observation study at the junction was conducted, followed by survey distribution and spot speed study. The survey distribution and spot speed study were conducted at the junction during peak hour. 200 respondents were obtained in the questionnaire survey. Spot speed study was conducted at the junction using radar gun. It was found that most of the road users are not satisfied with the travelling experience at the junction. Gap analysis has shown that the gap between users? satisfaction and users? expectation is more than 50%. Most of road users travelled at a lower speed compared to their expectation level. This is supported by the results of spot speed analysis which show that mean speed, median speed, 85th percentile speed and pace have all below the 80 km/hr speed limit. In addition, 85th percentile speeds of them drive at 77.50 km/hr or below. Results of this study can be used to answer the question that always plagued by the residents of the area. This study has obtained the perception from the road users? point of view. It is recommended to obtain experts? point of view to compliment the findings, so that effective mitigation strategies could be implemented better.