Conceptual framework of key performance indicator for industralised building system project in Malaysia

Abstract

Proper understanding on Key Performance Indicators (KPIs) related to Industrialized Building System (IBS) is important in assisting contractors to formulate effective planning strategic for their company. On the other hand, there are lack of evaluation method to determine degree of successful Industrialised building (IBS) project delivery. Hence, by identify and analysis the critical success factors (CSFs) provide better performance measure to the successful IBS delivery. This study aims to determine the CSFs that lead to successful IBS delivery and it’s also aims to develop key performance indicators (KPI) conceptual framework of industrialised building system. The CSFs were determined by comprehensive literature review. The validation of the CSFs were conducted through Delphi Method where 7 experts have been chosen as respondents. The validation was conducted in two rounds. During the first-round of the survey, the experts were asked to give rating on the importance of CSFs that have been compiled earlier using 0-10 likert scale. At the same time, the experts were also asked to suggest additional CSFs that suggested by other experts based on their experiences. In the second-round of the survey, the same experts were again asked to give rating on the additional CSFs that have been suggested during the first-round survey. The weighted data from Delphi Analysis has been done through a series of statistical analysis like mean, standard deviation and frequency percentage to justify the acceptable level of CSFs. Based on analysis result that have been conducted 23 out of 26 CSFs have been identified which are important to be include in developing KPI conceptual framework. The KPI conceptual framework can be used as performance measure tool. The KPIs can also be used as benchmark indicators to help the related industrialised building system industry players to achieving success in highly competitive market.