Kemampuan kaunselor sekolah menengah atas negeri di Kota Makassar menghadapi perubahan organisasi

Abstract

Indonesia lacks professional counsellors because students have perceived that the ability of counsellors is below their expectation such as expectation of individual skills of counsellors which leads to limitation to cope with organisational change. This study aims at analysing the ability of senior high school counsellors in coping with organizational change by investigating aspects of optimism, self-esteem and perceived control as well as their relationships with the counsellors’ ethnic. The design of this study employs a mixed method which includes quantitative and qualitative approaches. A questionnaire was used to collect quantitative data from 68 counsellors of state senior high schools in Makassar City. On the other hand, interviews were conducted with five school counsellors in order to collect qualitative data. Correlation analysis, analysis of variance and regression analysis were utilised to analyse quantitative data using Statistical Package for the Social Science (SPSS). The findings of the quantitative analysis show that all factors have significant and positive relationships with the ability of counsellors in coping with organizational change where optimism (r = 0.676 & p = 0.000), self-esteem (r = 0606 and p = 0.000), and perceived control (r = 0.485 and p = 0.000). Meanwhile, the qualitative study finds that the counsellor ability needs a skill, a specialisation and fund support to cope with the organizational change. It is recommended for future research to expand the scope of the research by including other factors such as culture, level of education and environmental or family background that influence the ability of counsellors in coping with organizational change, instead of personality factors. Furthermore, in order to provide more findings, future research is also recommended to make use of observation techniques.