Hashim, Hadzeri (2011) Implementing customer service improvement plan in JKR. Masters thesis, Universiti Teknologi Malaysia, Faculty of Civil Engineering.
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| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | Thesis (Sarjana Sains (Pengurusan Pembinaan)) - Universiti Teknologi Malaysia, 2011; Supervisor : Dr. Siti Zaleha Abdul Rasid |
| Subjects: | Unspecified |
| Divisions: | Civil Engineering |
| ID Code: | 26082 |
| Deposited By: | Kamariah Mohamed Jong |
| Deposited On: | 25 Jun 2012 02:35 |
| Last Modified: | 25 Jun 2012 02:35 |
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