Establishing a project management office for a more effective and efficient implementation of projects in JKR

Abstract

Effective and efficient implementation of projects is crucial in sustaining the trust of the government and public onto JKR as the main projects implementer. Despite having the advantages of relatively good performance monitoring system and accredited quality management process, project failure rate still remain high and the success cannot be repeated. This suggests further exploration of new process model and organisation structure for JKR to nurture strong project performance. The establishment of Project Management Office (PMO) is one of the strategies for this ongoing improvement journey. Poor knowledge management, non alignment of projects with the strategy and organisational goals, lack of formal tracking and lack of functional user involvement are the primary reason for project failure. Hence, the aims of this study is to detemine the present JKR project management practice in order to propose an improvement to those existing practices by developing a PMO model. There are three distinct phases of this study: phase 1 involves literature review; phase 2 consists of semi structured interviewing with SBU Sector, Specialist Sector and States JKR; and structure interview with selected experience project manager. Phase 3 is the analysis of the collected data and lastly, the outcomes of this study are the establishment of an appropriate PMO model for JKR. This model will be a basis for further development of each functions and the roles and responsibility of different level of PMO.