Technology facilitation assessment for Malaysia halal quality assurance for food and beverages, consumer goods, logistics, and cosmetics industry

Abstract

This study aimed to identify the appropriate characteristics of assistive technology to facilitate the quality control process in halal industry segments, namely, food and beverages, consumer goods, logistics, and cosmetics. For this purpose, four separate research projects were conducted to cover these four different industry segments. This paper combined the findings and provided a compilation of all the results. Questionnaire surveys were distributed during the 13th Malaysian International Halal Showcase (MIHAS 2016) as the pilot study. Main data collection was done on the industry in Johor in the southern part of Malaysia. The seven elements of technology characteristics selected for this study are speed, convenience, integration, auto-report, customizable, cost, and data accessibility. Findings of this study show that each industry segments have different technology characteristics preference. Nevertheless, the majority of respondents agreed that technological assistance in halal quality control is vital in helping companies to ensure the halal integrity of their products and services.