Universiti Teknologi Malaysia Institutional Repository

A social media services analysis

Hair Zaki, Ummu Hani’ and Ibrahim, Roliana and Abd. Halim, Shaliza (2019) A social media services analysis. International Journal of Advanced Trends in Computer Science and Engineering, 8 (1.6). pp. 69-75. ISSN 2278-3091


Official URL: http://dx.doi.org/10.30534/ijatcse/2019/1181.62019


The growing adoption of social media services such as YouTube, Facebook, and Twitter have created opportunities for information dissemination practise that has not existed before. This practice improves situational awareness and eases dissemination of information. However, the major challenge is to efficiently extract relevant information from the large volumes of noises. It makes the social data analysis task is extremely labour intensive and time-consuming. To overcome these challenges, we propose a service-based approach to illustrate and analyse social media services. First, we assign social media as a service, called social media service. We also identify its functional and non- functional features. Secondly, we plan experiments on real- world datasets for a variety of topics. We analytically evaluate the functional and non-functional features of social media services. The analysis has depicted that classifying functional features and identifying non-functional features such as relatedness, preferences, and engagement of social media services is important regarding analysing social sensors data. This work demonstrates the competence of social media services regarding the Social Media Service- Based Analysis Model. The identified functional and non- functional features in this work help data analyst to understand and comprehend the nature of social media services particularly in the subject of Syria war, dengue outbreak and natural disaster. Furthermore, we have provided future research issues from where our work has ended.

Item Type:Article
Uncontrolled Keywords:social media, social media service, social sensor data, functional features, non-functional features
Subjects:Q Science > QA Mathematics > QA75 Electronic computers. Computer science
ID Code:96993
Deposited By: Yanti Mohd Shah
Deposited On:06 Sep 2022 16:13
Last Modified:06 Sep 2022 16:13

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