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Proposed model for investigating the level of the users’ acceptance of e-government services

Alnaemi, Rashid Saad and Mohamed Saat, Maisarah and Hashim, Azman (2021) Proposed model for investigating the level of the users’ acceptance of e-government services. International Journal of Academic Research in Business and Social Sciences, 11 (8). pp. 295-301. ISSN 2222-6990

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Official URL: http://dx.doi.org/10.6007/IJARBSS/v11-i8/10731

Abstract

The current paper aims to propose a framework for investigating the level of acceptance of the users for e-government services. The proposed model consists of two main independent variables. The first factor is the perceived usefulness with two-constructs, namely: perceived usefulness and perceived ease of use. The second independent variable is trust, which has three sub-constructs: perceived risk, perceived privacy and perceived security. The proposed model hypothesizes that these variables have a positive effect on the users’ acceptance for e-government services. The proposed model also hypothesizes that knowledge technology has a positive effect on the relationship between the independent and dependent variables. This model could help to understand the level of acceptance of the users for e-government services, especially that it has focused on both positive and negative factors that might influence the users’ acceptance of e-government services.

Item Type:Article
Uncontrolled Keywords:E-Government Acceptance, Perceived Usefulness, Perceived Ease of Use, Perceived Privacy, Perceived Risk, Perceived Security
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD30.213 Management information systems. Decision support systems
Divisions:International Business School
ID Code:96879
Deposited By: Widya Wahid
Deposited On:28 Aug 2022 03:25
Last Modified:28 Aug 2022 03:25

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