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Action research on turnover intention of staff in an Australian milk powder company

Jingnan, Ju and Teo, Poh-Chuin and Ho, Theresa C. F. and Choo, Ling Suan and Yus Kelana, Beni Widarman (2021) Action research on turnover intention of staff in an Australian milk powder company. In: 2021 International Conference on Decision Aid Sciences and Application, DASA 2021, 7 - 8 December 2021, Virtual, Online.

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Official URL: http://dx.doi.org/10.1109/DASA53625.2021.9682361


With almost 140 000 retail businesses in Australia that accounting for 4.1 per cent of GDP and 10.7 per cent of employment, the retail industry is one of Australia's largest industries, but it is also deemed as one of the most volatile sector. This instability is reflected in the increasing turnover intention rate of the retail industry year by year. This paper strived to propose a conceptual model for an action research, which strives to examine the factor that determining employees' turnover intention in a milk powder company in Australia, namely Company Z. Mixed-method research design has been proposed, in which self-administered survey will be employed for the quantitative design, and coupled with an in-depth interview to be performed for qualitative part of the study. The proposed data analysis tools to be IBM-Statistical Software for Social Science and Nvivo.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:Action Research, Turnover Intention
Subjects:H Social Sciences > HF Commerce
Divisions:International Business School
ID Code:96496
Deposited By: Widya Wahid
Deposited On:24 Jul 2022 19:22
Last Modified:24 Jul 2022 19:22

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