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Exploring the interactions of factory workers in China: a model development using the grounded theory approach

Ye, Ye and Omar, Rosmini and Ning, Binyao and Ting, Hiram (2020) Exploring the interactions of factory workers in China: a model development using the grounded theory approach. Sustainability (Switzerland), 12 (17). pp. 1-21. ISSN 2071-1050


Official URL: http://dx.doi.org/10.3390/SU12176750


This study uses the grounded theory approach to explore factory workers to factory worker interaction (FWI) in the context of Chinese factories and proposes a model of FWI in the workplace. Human interaction in the workplace is indispensable in most sectors. Compared with large-scale factories, China's small and medium-sized enterprise (SME) factories lack capital resources and technological advancement, and sustainably managing factory workers is essential for the development of Chinese SME factories. However, previous studies have ignored FWI in Chinese factories. The model developed in this study considers the types, driving factors, and influential outcomes of FWI. The main factors affecting FWI are the individual characteristics of the workplace and external environmental factors and, among types of FWI, information sharing is the most dominant and prevailing. The managers' management style and the emotional state of factory workers are playing moderating roles in FWI. Results show that factory managers can take advantage of the positive impacts of FWI to improve the efficiency of factory workers and avoid its negative effects to achieve sustainable development of the factory. Theoretical and managerial implications are provided.

Item Type:Article
Uncontrolled Keywords:grounded theory, human resource management, small and medium-size enterprise factories, workplace
Subjects:H Social Sciences > HB Economic Theory
H Social Sciences > HF Commerce
Divisions:International Business School
ID Code:90874
Deposited By: Yanti Mohd Shah
Deposited On:31 May 2021 21:40
Last Modified:31 May 2021 21:40

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