Information sharing and the bane of information leakage: a multigroup analysis of contract versus noncontract

Abstract

Purpose: This study investigates information quality, information security technology and information sharing with moderation by information security culture and information leakage and how they all play out to influence supply chain performance for contract suppliers (Contract), noncontract suppliers (Noncontract) and pooled suppliers (Contract and Noncontract combined). Design/methodology/approach: Multigroup analysis was deployed to compare the impact on Contract and Noncontract. Findings: The finding on pooled suppliers confirmed the hypothesis that, in the multigroup analysis, information security culture negatively impacted the information quality–information sharing relationship of Contract. Practical implications: The practical learning point is that Noncontract could still share information and perform and in some instances better than Contract. Noncontract suppliers are still workable. Originality/value: Information security culture motivated Noncontract to share and perform better than Contract. This result presents a dilemma.