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Embracing change management strategies in bedside shift report (BSR): A review

Ong, Choon Hee and Teo, Yin Cheng and Lim, Lee Ping and Tan, Owee Kowang and Goh, Chin Fei (2019) Embracing change management strategies in bedside shift report (BSR): A review. International Journal of Academic Research in Business & Social Sciences, 9 (1). pp. 469-481. ISSN 2222-6990

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Official URL: http://dx.doi.org/10.6007/IJARBSS/v9-i1/5422


The intention of this paper is to address the existent problem of patient safety in the healthcare sector by using Lewin’s model to suggest ways to spearhead organisational change in this area due to its worldwide importance.Lewin’s force field analysis was used to identify driving and retraining forces to move the practice of bed shift report (BSR) from its equilibrium state to the desired goals. Three-stage model was employed to initiate change efforts directed towards attaining improved clinical outcomes for patients and providing them with optimal safety and care both during and after treatment.Effective BSR interventions and strategies were recommended to provide sufficient scope for the management to modify their work policies and practices in accordance with any latest developments taking place in the field of healthcare in general, and nursing practices in particular.

Item Type:Article
Uncontrolled Keywords:Change Management, Patient Safety
Subjects:H Social Sciences > HB Economic Theory
Divisions:International Business School
ID Code:89621
Deposited By: Widya Wahid
Deposited On:22 Feb 2021 13:56
Last Modified:22 Feb 2021 13:56

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