The mediation role of organizational commitment in the relationship between learning organizationdimension and perceived knowledge performance improvement

Abstract

Malaysia is now in the new era of K-based economy, and global competition has emerged as an important issue. For Malaysia to attain its goal, it is a necessity for all organizations, including public and private organizations to be concerned with the better performance in regard to global competitiveness. Malaysia’s universities, particularly research universities are not excluded from this matter. These universities need to seek new strategies that empower them to survive, and one of these strategies is learning organization. To date, there is no research that has ever investigated the mediation role of organizational commitment in the relationship between learning organization and perceived knowledge performance improvement. The objective of this research is to investigate the mediation role of organizational commitment in the relationship between learning organization and perceived knowledge performance improvement in five public research universities (UTM, UM, UPM, UKM, USM) in Malaysia from the clerical staff perception. The method of this study is quantitative survey and the instrument is adopted from short form of Dimensions of Learning Organization Questionnaire (DLOQ) which was asserted by Yang, Watkins and Marsick (1993). The method of quantitative data collection was conducted through paper based survey. Statistical package for social sciences (SPSS) and Structural Equation Modeling (SEM) were used to analyze the data. The sample for this study is drawn through probability sampling while stratified random sampling is chosen for selecting the respondents. This study found learning organization and organizational commitment have positive significant relationship with perceived knowledge performance. The organizational commitment acts as a mediator between learning organization and perceived knowledge performance. The results of the research strengthen the concept of the relation between organizational commitment and learning organization.