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Organizational citizenship behavior and turnover intention among generation Y in Malaysia

Ong, Shze Yin and Ong, Choon Hee and Mahmood, Rahamah and Hamli, Mohd. Syafiq Hanis (2018) Organizational citizenship behavior and turnover intention among generation Y in Malaysia. International Journal of Academic Research in Business and Social Sciences, 8 (7). pp. 690-701. ISSN 2222-6990

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Official URL: http://dx.doi.org/10.6007/IJARBSS/v8-i7/4412


The purpose of this study is to investigate the relationship between Organizational Citizenship Behaviour (OCB) of generation Y and their turnover intention in Malaysia. Organizational Citizenship Behaviour (OCB) was referred to Altruism, Conscientiousness, Courtesy, Sportsmanship and Civic Virtue whereas turnover intention was defined as the intention of generation Y to leave their workplace. A quantitative cross-sectional survey approach was deployed in this study along with factor analysis, correlation analysis and multiple regression analysis in analysing the data collected. The findings of the study revealed that the dimension of Altruism is negatively related to the turnover intention. The outcomes of this research could facilitate employers to identify employees based on their OCB to nurture and retain talents in the organization and subsequently reduce their turnover intention.

Item Type:Article
Uncontrolled Keywords:courtesy, sportsmanship, civic virtue
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:International Business School
ID Code:86870
Deposited By: Yanti Mohd Shah
Deposited On:22 Oct 2020 12:08
Last Modified:22 Oct 2020 12:08

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