Organizational citizenship behavior and turnover intention among generation Y in Malaysia

Abstract

The purpose of this study is to investigate the relationship between Organizational Citizenship Behaviour (OCB) of generation Y and their turnover intention in Malaysia. Organizational Citizenship Behaviour (OCB) was referred to Altruism, Conscientiousness, Courtesy, Sportsmanship and Civic Virtue whereas turnover intention was defined as the intention of generation Y to leave their workplace. A quantitative cross-sectional survey approach was deployed in this study along with factor analysis, correlation analysis and multiple regression analysis in analysing the data collected. The findings of the study revealed that the dimension of Altruism is negatively related to the turnover intention. The outcomes of this research could facilitate employers to identify employees based on their OCB to nurture and retain talents in the organization and subsequently reduce their turnover intention.