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A qualitative analysis of information privacy concerns among healthcare employees.

Abdul Rahim, Fiza and Muruti, Gopinath and Ismail, Zuraini and Samy, Ganthan Narayana (2018) A qualitative analysis of information privacy concerns among healthcare employees. International Journal of Security and its Applications, 12 (1). pp. 69-78. ISSN 1738-9976

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Official URL: http://dx.doi.org/10.14257/ijsia.2018.12.1.06


Healthcare organizationsprocess massive amount of electronic medical records (EMR) utilizedby their employees. Having given privileged access to sensitive and valuable patient information in the EMR, healthcare employees may cause privacy breaches, which may lead to detrimental consequences. Therefore, it is vital to impose particular attention to healthcare employees’ concerns on privacy in the use of EMR. The purpose of this paper is to indicate the results from quantitative analysis (phase 1) through qualitative analysis (phase 2). From phase 1, privacy awareness is the only factor that influences information privacy concerns (IPC) in the use of EMRamong healthcare employees, suggesting that healthcare employees do not think that privacy policy, privacy control, privacy risk, and privacy experience influence their IPC. To investigate why the respondents answered in this manner, the interviewees were asked to clarify why they think privacy awareness is veryimportant to ensure the IPC among healthcare employees. Indeed, the mediating relationship of privacy awareness between privacy policy and IPC were discussed by highlighting on the implementation practices regarding privacy policy enforcement and awareness programs in healthcare organization.

Item Type:Article
Uncontrolled Keywords:Privacy Concerns, Qualitative
Subjects:H Social Sciences > HD Industries. Land use. Labor
Divisions:Advanced Informatics School
ID Code:85373
Deposited By: Widya Wahid
Deposited On:31 Mar 2020 22:48
Last Modified:31 Mar 2020 22:48

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