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A comparative study of the application of systems thinking in achieving organizational effectiveness in Malaysian and Pakistani banks

Akhtar, Ch. Shoaib and Awan, Sajid Hussain and Naveed, Shaheryar and Ismail, Kamariah (2018) A comparative study of the application of systems thinking in achieving organizational effectiveness in Malaysian and Pakistani banks. International Business Review, 27 (4). pp. 767-776. ISSN 0969-5931

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Official URL: http://dx.doi.org/10.1016/j.ibusrev.2018.01.001

Abstract

The present work is a comparative study of the banking industry of Malaysia and Pakistan. The paper aims to measure the impact of individual systems thinking on the overall organizational effectiveness. Skilled individuals are considered as an asset of the organization especially when these individuals exhibit systems thinking capabilities that helps in achieving effectiveness. The sample consisted of 368 respondents belonging to lower and middle tier levels in the banking sector of both countries. The results indicate that Malaysian banking employees are ahead of their counterparts in Pakistan while applying systems thinking. The study is significant in enhancing the understanding of the importance of systems thinking for organizational effectiveness. The study has managerial implications for the top management of banks.

Item Type:Article
Uncontrolled Keywords:Pattern recognition, Systems logic
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:Management
ID Code:84331
Deposited By: Widya Wahid
Deposited On:28 Dec 2019 09:46
Last Modified:28 Dec 2019 09:46

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