Improving Collaborative Activities in E-learning using Social Presence Requirement Elicitation Process

Abstract

In developing learning application, a social presence requirement is needed to gain a sense of connectedness albeit through user interface. Social presence is important in order to increase interaction and collaboration between users. In motivating students to actively use E-learning, the requirements elicitation process plays an important role. Multiphase mixed method design is used in this study to evaluate the usability of requirements elicitation product that can be used to extract social presence requirements. There are three artefacts namely Technical Guide to Requirements Elicitation for Social Presence Support, Social Presence Requirements Template and Social Presence Requirements for E-learning that are produced in this study to demonstrate their role in supporting E-learning environment.