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The development of the key performance indicators for school classroom facilities

Mohd. Yusoff, Nurul Syakima and Sapri, Maimunah and Sipan, Ibrahim and Muhibudin, Masitah (2017) The development of the key performance indicators for school classroom facilities. International Journal of Real Estate Studies (INTREST), 11 (2). pp. 139-147. ISSN 1832-8505


Official URL: http://www.utm.my/intrest/files/2017/05/17-THE-DEV...


The performance of facilities in the school environment has an impact on student learning performance. Towards improving the facilities performance, the identification of the relevant indicators for school facilities is necessary. This paper presents the initial study of identifying the Key Performance Indicators (KPIs) for the school classroom facilities. It begins with the identification of the key performance indicators (KPIs) for classroom facilities based on general indicators gathered from the literature review. Apart of discussion on questionnaire development, it discusses the results of the survey. Respondents’ backgrounds, the descriptive analysis results regarding the students’ opinions of classroom facilities, and the KPI ranking for classroom facilities are among the main focus of the analysis. These KPIs could be used as a guide to improve the FM performance in schools. An improvement in FM performance will, in turn, enhance the performance of the facilities provided.

Item Type:Article
Uncontrolled Keywords:facilities, school classroom, key performance indicators, student performance
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:Geoinformation and Real Estate
ID Code:80501
Deposited By: Fazli Masari
Deposited On:22 May 2019 06:48
Last Modified:22 May 2019 06:48

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