Development of improvement initiative selection framework for business excellence

Abstract

Usually, the organization could define hundreds of action plan by implementing above improvement initiative. Challenge on the organization nowadays was limited capacity of time, resource and money in order to improve on current business. Thus, selection on the right continuous improvement and deployment the strategy will be important things to achieve organization objective. The objectives of the study were to propose selection continuous improvement initiative framework for organization guidance. Framework was propose based on extensive literature review, linear regression model was used to identify opportunity and Analytical Hierarchy Process (AHP) was used in order to prioritize the initiative. Outcomes of this study to comply with ISO 9001 2015 under Section 9.3 and Section 10.3 requirement. Case study on proposed framework had been perform in Flexible Pipe Manufacturing unit. Finally, the proposed framework was validated through structure survey and the result shows that proposed framework was significant to improve current key performance indicator and meet expectation of the organization.