Universiti Teknologi Malaysia Institutional Repository

Evaluating knowledge management processes: a fuzzy logic approach

Lee, C. S. and Wong, K. Y. (2016) Evaluating knowledge management processes: a fuzzy logic approach. In: International Multiconference of Engineers and Computer Scientists 2016, IMECS 2016, 16-18 March 2016, Kowloon, Hong Kong.

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Knowledge management (KM) has been incorporated into our daily working routines and activities knowingly and/or unknowingly. Activities that have or involve the elements of KM are commonly known as KM processes, such as sharing of experience and knowledge among coworkers, innovation of products, documentation of projects and so on. To keep track and improve a company's KM processes, they need to be evaluated from time to time. This paper intends to propose a simple method that can cope with the subjectivity and vagueness issues faced during the evaluation process by using fuzzy logic computed with the MATLAB software.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:Fuzzy logic processes, Knowledge management performance evaluation
Subjects:H Social Sciences > HD Industries. Land use. Labor
Divisions:Mechanical Engineering
ID Code:73609
Deposited By: Mohd Zulaihi Zainudin
Deposited On:28 Nov 2017 13:01
Last Modified:28 Nov 2017 13:01

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