Applying theory of constraints (TOC) in business intelligence of higher education : a case study of postgraduates by research program

Abstract

In todays' rapid world, many higher education institutions are dependent toward real-time decisions. However, the struggle associated in higher education institutions without the usage of business intelligence (BI) jeopardize the decision making process. Whilst, the contribution of business intelligence are highly foreshown many positive implications and organizations that applies the Theory of Constraints (TOC) grows rapidly in difficult times and continue achieving the bottom line growth. However, applying the TOC in business intelligence of higher education can be a crucial task as less researchers venture this effort. In this paper, the higher education institution has been studied with existing business intelligence and the main constraints are identified via TOC for the domain of postgraduate by research mode.