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Towards change management capability assessment model for contractors in building project

Mohamed, Sarajul Fikri and Ajayi, Arowosegbe Augustine (2015) Towards change management capability assessment model for contractors in building project. Middle East Journal Of Scientific Research, 23 (7). pp. 1327-1333. ISSN 1990-9233

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Official URL: http://dx.doi.org/10.5829/idosi.mejsr.2015.23.07.1...


Project changes are inevitable and very common in all stages of design and construction. However, change is considered to be one of the prime risk factors causing projects’ failure and its consequences include cost overrun, schedule delays and quality defects. Moreover, existing studies have probe into identification of origin of change, causes of change, effects and management systems of change. Although, all the existing studies have provided effective process support, nevertheless, they do not provide clear evidence of the assessment and improvement of change management capability of contractors. This paper therefore seeks to develop a CMC assessment and improvement model as well as determining the present overall CMC of building contractors in Nigeria. A questionnaire survey was conducted with relevant contractors in the south-western part of Nigeria using fuzzy synthetic evaluation method for analysis. The empirical survey findings reveal that the overall change management capability maturity of building contractors can be considered to be “Moderate” at 3.29. Moreover, the building contractor’s present change management capability in “leadership” is more matured than other capabilities. Consequently, contractor’s capability in “socialisation” is relatively less matured than other capabilities. Therefore, the assessment of the current change management capability of building contractor can be adopted for pre-qualification exercise as well as identifying building contractor’s strength and weakness areas which improvements are to be prioritised.

Item Type:Article
Uncontrolled Keywords:capability, change management, contractors
Subjects:T Technology > TX Home economics > TX955-985 Building management
Divisions:Built Environment
ID Code:60497
Deposited By: Haliza Zainal
Deposited On:24 Jan 2017 02:54
Last Modified:06 Oct 2021 02:49

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