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Application of critical success factors in supply chain management

Ab. Talib, Mohamed Syazwan and Abdul Hamid, Abu Bakar (2014) Application of critical success factors in supply chain management. International Journal Of Supply Chain Management, 3 (1). pp. 21-33. ISSN 2051-3771

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Official URL: https://ojs.excelingtech.co.uk/index.php/IJSCM/art...


This study is the first attempt that assembled published academic work on critical success factors (CSFs) in supply chain management (SCM) fields. The objectives of this study are to review the CSFs in SCM and to uncover the major CSFs that are apparent in SCM literatures. This study applies literature survey techniques from published CSFs studies in SCM. A collection of 42 CSFs studies in various SCM fields is obtained from major databases. The search uses keywords such as supply chain management, critical success factors, logistics management and supply chain drivers and barriers. From the literature survey, four major CSFs are proposed. The factors are collaborative partnership, information technology, top management support and human resource. It is hoped that this review will serve as a platform for future research in SCM and CSFs studies. Plus, this study contributes to existing SCM knowledge and will further appraise the concept of CSFs.

Item Type:Article
Uncontrolled Keywords:supply chain management, logistics management, critical success factors
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
ID Code:59627
Deposited By: Haliza Zainal
Deposited On:23 Jan 2017 00:24
Last Modified:10 Feb 2022 07:02

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