Job stressors and employee turnover intention: lessons learned from Malaysian oil and gas industry

Abstract

It is evident that job stressors significantly affect employee’s level of job satisfaction, commitment, and retention behavior. However, little has been known about such behavioral aspects from the oil and gas industry’s perspective. Therefore, this study aims to examine the relationship between job stressors, burnout, job satisfaction, and turnover intention in the context of the Malaysian oil and gas industry. It is hypothesized that time pressure and workload positively affect burnout, whereas, burnout negatively affects job satisfaction and consequently job satisfaction negatively affects turnover intention. Data were collected by administering survey questionnaires among five Oil and Gas companies located in Kuala Lumpur area. 117 questionnaires were returned among which 107 were usable to for subsequent analysis. Data were analyzed by using SPSS version 20. Results reveal that time pressure and workload positively affect burnout, whereas, burnout negatively affect job satisfaction. Data also supports the negative relationship between job satisfaction employee’s turnover intention. Findings of this study suggest that human resource manager should be careful about workplace job stressors in order to retain their employees. The present study provides useful knowledge to the human resource managers in motivating and managing their employees in better way