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Faktor-faktor perkongsian pengetahuan di Jabatan Kastam Diraja Malaysia (JKDM) Johor Bahru

Mahbol, Matahati (2014) Faktor-faktor perkongsian pengetahuan di Jabatan Kastam Diraja Malaysia (JKDM) Johor Bahru. Masters thesis, Universiti Teknologi Malaysia, Faculty of Management.


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The purpose of this study is to examine factors that have positive relationship with knowledge sharing at Jabatan Kastam DiRaja Malaysia (JKDM) Johor Bahru. In this study, five factors had been studied which are self-efficacy, job satisfaction, performance outcome expectation, intrinsic rewards, and capabilities of ICT knowledge. The study population consisted of staff from professional group of 127 peoples. Survey forms were used as a method of data collection for this study. A total of 109 respondents answered the survey and completed the form. Data were analyzed using the Statistical Packages Social Science (SPSS) version 16. Cronbach Alpha, Pearson correlation and factor analysis were used to analyze the five factors of knowledge sharing. Analysis of Pearson correlation had found three factors that have a positive and significant relationship towards knowledge sharing (self-efficacy, performance outcome expectation and capabilities of ICT knowledge) while the other two factors had a positive but not significant relationship towards knowledge sharing (job satisfaction and intrinsic rewards).

Item Type:Thesis (Masters)
Additional Information:Thesis (Sarjana Sains (Pembangunan Sumber Manusia)) - Universiti Teknologi Malaysia, 2014; Supervisor : Assoc. Prof. Dr. Khalil Md. Nor
Uncontrolled Keywords:statistical packages social science (SPSS), Jabatan Kastam DiRaja Malaysia (JKDM)
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
ID Code:53699
Deposited By: Muhamad Idham Sulong
Deposited On:20 Mar 2016 04:32
Last Modified:02 Sep 2020 01:13

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