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Causal analysis of ISO/TS16949 efforts in automotive industry

Mohamad Zakwan @ Zakuan, Norhayati and Md. Ariff, Mohd. Shoki and Alifiah, Mohd. Norfian and Mohd. Yusof, Sha'Ri and Mat Saman, Muhamad Zameri (2014) Causal analysis of ISO/TS16949 efforts in automotive industry. 2014 International Conference on Manufacturing, Optimization, Industrial and Material Engineering (MOIME 2014), 58 . ISSN 1757-8981


Official URL: http://dx.doi.org/10.1088/1757-899X/58/1/012006


The principal aim of this study is to determine the impact of ISO/TS16949 efforts on total quality management (TQM) and the ISO/TS16949 efforts relationship in Malaysian automotive industry. A survey method was employed to collect data using English version for Malaysian respondents. Exploratory factor analysis and reliability analysis empirically verified and validated the underlying items of TQM, ISO/TS16949 and organizational performance. Structural equation modeling was employed to test the proposed model. Data analysis revealed that TQM implementations have a strong and positive impact on organizational performance through direct relationship as well as through a mediating role of ISO/TS16949 efforts. From the research findings, it is viable to recommend that ISO/TS16949 should be incorporated with philosophy and methods of TQM to achieve better performance. This study proved to be valuable to academic researchers as well as automotive practitioners. It systematically analyzes the mediating effect of ISO/TS16949 efforts on TQM and organizational performance relationship

Item Type:Article
Uncontrolled Keywords:automotive industry, ISO/TS16949 efforts, mediator, organizational performance, structural equation modeling and total quality management
Subjects:H Social Sciences > HD Industries. Land use. Labor
ID Code:52071
Deposited By: Siti Nor Hashidah Zakaria
Deposited On:01 Feb 2016 11:53
Last Modified:29 Aug 2018 16:26

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