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Determinants for product and process innovation: a review in the perspective of TQM practices

Choi, Sang Long and Abdul Aziz, Mohd Hamizan (2013) Determinants for product and process innovation: a review in the perspective of TQM practices. In: Advanced Materials Research (Volume 787).

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Official URL: https://www.scientific.net/AMR.787.1072

Abstract

The purpose of this paper is to investigate and identify the total quality management (TQM) practices that give the positive impact to the innovation capability of the organization. The connection between the quality management and as well as the innovation capabilities has been explored. Base on the literature review, majority of previous studies support the notion that TQM practices have significant relationship with innovation capability of the organization. The TQM practices that are identified to have impact to innovation capability are leadership, strategic planning, customer focus, process management and people management.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:customer focus, leadership, process management, strategic planning
Subjects:H Social Sciences > HD Industries. Land use. Labor
Divisions:Management
ID Code:50983
Deposited By: Haliza Zainal
Deposited On:27 Jan 2016 09:53
Last Modified:04 Sep 2017 12:51

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