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Determinants in attaining customer's loyalty through service quality: a literature review

Long, Choi Sang and Wan Ismail, Wan Khairuzzaman and Abdul Rasid, Siti Zaleha and Hwee, Kat Boon and Jiun, Lee Yew (2012) Determinants in attaining customer's loyalty through service quality: a literature review. Archives Des Sciences, 65 (6). ISSN 1661-464X

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Item Type:Article
Uncontrolled Keywords:Sciences
Subjects:Q Science
Divisions:Management and Human Resource Development (Formerly known)
ID Code:46794
Deposited By: Haliza Zainal
Deposited On:22 Jun 2015 13:56
Last Modified:20 Sep 2017 09:10

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