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Obstacles facing the adoption of e-government services in Jordan

Abu-Shanab, Emad and Abu Al-Rub, Salah and Md. Nor, Khalil (2010) Obstacles facing the adoption of e-government services in Jordan. Journal of E-Government, 33 (1). pp. 35-47. ISSN 1878-7673 (Print); 1878-7681(Online)

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Official URL: http://dx.doi.org/10.3233/GOV-2009-0204

Abstract

Many governments around the world have digitized major portions of their public services and recognized the opportunities provided by the Internet and the World Wide Web (WWW) in exploring new ways of delivering services and interacting with citizens. This study focuses on the perceived obstacles facing Jordanian citizens when using e-government services, and addresses the challenges that face governments in developing countries to facilitate the complex relationship between governments and their constituencies and enable interaction, transaction and delivery of government services. It is vital to make a detailed study of the current situation of e-Government development in Jordan, find out the factors and barriers that prevent its development and seek for the corresponding solutions, set some recommendations, and suggest strategies.

Item Type:Article
Uncontrolled Keywords:public services, Internet
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD30.213 Management information systems. Decision support systems
Divisions:Management and Human Resource Development (Formerly known)
ID Code:38008
Deposited By: Fazli Masari
Deposited On:14 May 2014 14:32
Last Modified:28 Jan 2019 11:54

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