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Modeling a balanced score card systems in it departments using a fuzzy AHP and non linear regression approach regarding to mindset of evaluators

Farhangian, Mohammad Mehdi and Marzoughi, Foad and Sim, Alex Tze Hiang (2010) Modeling a balanced score card systems in it departments using a fuzzy AHP and non linear regression approach regarding to mindset of evaluators. International Journal of Computer and Network Security (IJCNS), 2 (10). pp. 207-209. ISSN 0975-8283

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Abstract

Nowadays, the key role of Balanced Score cards in performance management and performance measurement is undeniable. The current BSC systems are not able to deal with vagueness and imprecision of evaluators’ mental. In order to overcome these constraints a general framework is proposed for Balanced Score Cards. This model provides a quantitative BSC that decrease impreciseness of evaluations and the evaluation process will be integrated by regarding the proportion of each indicator and each group of indicators in BSC. Regarding this issue, a comprehensive model is developed by a fuzzy logic and Fuzzy AHP approach for weighting of items in each perspective and weight of each perspective for achieving the goals a. also, a non linear regression approach is selected for determining fuzzy membership function of mental pattern of evaluators. In addition, proposed model is applied in IT department of governmental organization in Iran as a case study.

Item Type:Article
Uncontrolled Keywords:balanced score card, fuzzy logic, performance measurement, fuzzy ahp, non linear regression
Subjects:Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions:Computer Science and Information System (Formerly known)
ID Code:37998
Deposited By: Fazli Masari
Deposited On:14 May 2014 14:40
Last Modified:05 Mar 2019 09:50

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