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A conceptual framework of antecedents and impacts of knowledge quality on SMEs’ competitiveness

Norshidah, Mohamed and Valaei, Naser and Abdul Karim, Nor Shahriza A conceptual framework of antecedents and impacts of knowledge quality on SMEs’ competitiveness. In: Mathematics and Computers in Contemporary Science. World Scientific and Engineering Academy and Society, pp. 187-194. ISBN 978-960-474-356-8

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Knowledge quality is a new concept. It refers to the extent to which individuals’ awareness and understanding towards ideas, logics, relationships, and circumstances are fit for use, relevant and valuable to context, and easy to adapt. The paper proposes that knowledge quality constitutes intrinsic knowledge quality, contextual knowledge quality, actionable knowledge quality, and accessibility knowledge. Knowledge quality requires an organization’s absorptive capacity, functional diversity, openness, lean organizational structure, friendly organizational culture, and technology utilization capabilities. The impacts of knowledge quality are improvisational and compositional creativity, which are enablers of innovation. This as a whole makes up competitiveness. This paper conceptualizes a model of competitiveness for small and medium-sized enterprises (SMEs) and develops 13 propositions based on the theories of sense making, knowledge management, and creativity.

Item Type:Book Section
Uncontrolled Keywords:knowledge quality, sense-making theory, SMEs
Subjects:Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Divisions:International Business School
ID Code:36299
Deposited By: Dr Norshidah Mohamed
Deposited On:15 Jan 2014 06:57
Last Modified:15 Jan 2014 06:57

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