Universiti Teknologi Malaysia Institutional Repository

Sistem pemantauan kualiti perkhidmatan ICT menggunakan konsep perjanjian tahap perkhidmatan

Yaacob, Aziz (2008) Sistem pemantauan kualiti perkhidmatan ICT menggunakan konsep perjanjian tahap perkhidmatan. Masters thesis, Universiti Teknologi Malaysia, Faculty of Computer Science and Information System.

Full text not available from this repository.


Item Type:Thesis (Masters)
Additional Information:Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2008; Supervisor : Dr. Azizah Abdul Rahman
Subjects:H Social Sciences > HT Communities. Classes. Races
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions:Computer Science and Information System (Formerly known)
ID Code:36222
Deposited By: Kamariah Mohamed Jong
Deposited On:27 Dec 2013 17:31
Last Modified:30 Dec 2013 11:55

Repository Staff Only: item control page