Understand knowledge workers in using KMS for knowledge sharing

Abstract

This study contributes to enrich our understanding of knowledge workers' behavior in continuing knowledge sharing through Knowledge Management System (KMS). We extended Xu and Quaddus post-adoption model by proposing a new perspective on how to understand knowledge workers' behavior by considering different belief and expectation of them. Existing KMS adoption have not thoroughly explored the different belief and expectation of knowledge workers in knowledge sharing (KS). Most of previous model provides limited information in understanding of how the knowledge worker sharing their knowledge through KMS. This study will provide a model to understand knowledge workers' behavior in sharing their knowledge through KMS.