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Confirmatory factor analysis of TQM practices in Malaysia and Thailand automotive industries

Zakuan, Norhayati and Mohd. Yusof, Shari and Mat Saman, Muhamad Zameri and Mohd. Shaharoun, Awaludin (2010) Confirmatory factor analysis of TQM practices in Malaysia and Thailand automotive industries. International Journal of Business and Managemen, 5 (1). pp. 160-175. ISSN 1833-3850 (Print); 1833-8119 (Electronic)

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Official URL: http://dx.doi.org/10.5539/ijbm.v5n1p160


Automotive companies must implement and maintain a high degree of Total Quality Management (TQM) practices due to competitive automotive market and customer pressure. In the operations management research field, TQM has been considered as infrastructural strategy. It has become one of the most recognized models for operational excellence besides Lean Operation, Supply Chain Management, and Technology Management. The authors have reviewed updated literature on TQM research and one question that arrised was in re-validating the TQM constructs. Eight constructs were consolidated from literature. Can these eight constructs validly represent TQM as a whole? This paper presents findings of Confirmatory Factor Analysis (CFA) on TQM practices in Malaysia and Thailand automotive industry. Data were obtained from 161 and 150 automotive companies and related suppliers in Malaysia and Thailand with 25% and 21% response rate respectively. The results indicate that from the eight TQM constructs, only seven TQM constructs are acceptable for further analysis. The paper with a proposed future direction ends of this research.

Item Type:Article
Uncontrolled Keywords:surgery, contact analysis, tomography
Subjects:T Technology > TJ Mechanical engineering and machinery
Divisions:Mechanical Engineering
ID Code:25933
Deposited By: Narimah Nawil
Deposited On:18 Jun 2012 10:44
Last Modified:22 Mar 2018 18:52

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