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ISO 9000 critical quality elements for a construction project team

Ting, Hie King and Abdullah, Mat Naim and Ayop, Mohd. Hanaffi and Sudin, Mohd. Noor (2008) ISO 9000 critical quality elements for a construction project team. In: Quality Management System in Malaysian Construction Industry. Penerbit UTM , Johor, pp. 25-35. ISBN 978-983-52-0588-0

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It is learnt from the experiences of the countries that had pioneered the ISO 9000 Quality Management System in the construction industry, one of the main factor that impedes the success of implementing the system at its infancy stage is the quality consultants’ lack of understanding of the industry [1]. Trying to apply the principles of ISO 9000 generic quality elements without understanding the processes and the parties involved in the construction industry will mount problems, far away to achieve a quality corresponding to the client’s requirements and to the budget and time allocated for a particular project. As a generic quality model the ISO 9000 is designed with flexibility in mind [2]. As such each industry or organisation can develop its model according to its particular needs. Indeed, the ideal ISO 9000 system for manufacturing industry would be totally different from that of construction industry.

Item Type:Book Section
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
T Technology > TH Building construction
Divisions:Geoinformation Science And Engineering
ID Code:22911
Deposited By: Zalinda Shuratman
Deposited On:27 Feb 2012 08:45
Last Modified:10 Oct 2017 01:23

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