Ahmadpour, Sima (2009) Implementing central trouble ticketing as a communication tool between stakeholders of CTL. Masters thesis, Universiti Teknologi Malaysia, Faculty of Computer Science and Information System.
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Item Type: | Thesis (Masters) |
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Additional Information: | Supervisor : Dr. Mohd Zaidi Abd Rozan; Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia,2009 |
Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science |
Divisions: | Computer Science and Information System |
ID Code: | 18343 |
Deposited By: | Kamariah Mohamed Jong |
Last Modified: | 18 Nov 2011 04:33 |
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