Improving and accelerating the disciplinary management process system of Jabatan Pendidikan Negeri Johor

Abstract

This research paper presents a case study of a government organization on how to improve and accelerate its disciplinary management process system. Every year, the overall processing time of disciplinary cases grows every year, leading a delay in the process and actions within the organization. The goal of the research is to identify the causes and problems that cause delays in the process and actions of disciplinary cases in the government organization, as well as ways to improve and expedite the present process of the disciplinary management process system inside that organization. Using the Scientific Management Theory as a model of intervention, this study will focus on techniques that can be implemented to ensure that disciplinary matters are completed in a timely approach. The purpose is to identify the most effective interventions for improving and accelerating the entire disciplinary management process system. The recommended interventions were designed to assess the success of the identified methodologies in improving and expediting the organization's disciplinary management process system. This study also provides critical information and examines how interventions plans for the government organization under study are implemented, as well as setting a benchmark for other similar government organizations in the same industry to implement better interventions in managing their disciplinary process.