Refining the legal advisory department's reporting mechanism via dashboard solution

Abstract

The Legal Advisory Department’s reporting mechanism can be improved via dashboard solution. The rise of technology often brings innovation and benefits and the Legal Advisory Department can certainly leverage on it to plug any gaps in its working environment. The objective of this study is to explore new opportunities for the application of new technology, processes and automation within the Legal Advisory Department for the benefit of the organisation at large. The methodology for this study involved interviews with relevant individuals, distribution of questionnaires and literature review. The proposed action plan is to promote migration of the existing reporting mechanism within the Legal Advisory Department into a dashboard solution and to develop it into a holistic solution via integration with the organisation’s database. This study enabled the Legal Advisory Department to overcome obstacles to meet the ever-increasing appetite of the organisation and provided the management with opportunities to have an overview of the operational activities. In long term, it is recommended for the dashboard solution to be utilised to achieve real-time update and enable the management to make strategic and informed decisions in a swift manner.