The Impact of TQM on performance measurement: empirical study of Bahraini Private Universities

Abstract

An investigation on the impact of TQM dimensions on the performance of universities is the core of this paper based on Lecturers' perception in Bahrain Private Universities. Also, to investigate the effect of Performance Measurement due to the demographic data of Lecturers in Bahrain Private Universities (Gender, Age, Experience, and Education Level). Correlational and quantitative methods were used in the study. The instrument for this research is the questionnaire that was developed to address all studied variables. The target population was 517 lecturers that work in the Bahrain private universities from 13 universities and with a sample size of 100 lecturers. The researchers used SPSS version 26 for all statistical analyses, and Descriptive analysis included mean and standard deviation computation. Meanwhile, Pearson correlation, regression analysis, T-test, and One Way ANOVA test were incorporated into the inferential analysis. The results show that Continuous Improvement, Education and Training, and Quality of Work Life significantly affect performance measurement, while Resources and Teamwork significantly not contributed to explaining performance measurement. Furthermore, there is no significant effect on Performance Measurement due to Gender and Education Level. Moreover, the results disclosed a significant effect on Performance Measurement due to Age and Experience.