Motivasi sukarelawan pelancong : sukarelawan Raleigh International

Abstract

This research entails investigation of the Motivational of Volunteer Tourism: Volunteer Raleigh International. Raleigh International expeditions are open to “volunteer tourism�, aged 17 to 25, from the UK and abroad. In this expedition, all volunteers will be contribute to long term environmental activity, community project such as conservation effort, living with community in least developed rural areas whilst installing gravity water feed system. As a registered charity, Raleigh International is dependent on fundraising activities and asks all volunteer to contribute towards the charity work and expenses. The objective of this study is to conduct survey analysis of volunteers’ motivational priorities, to measure volunteers’ satisfaction at the Raleigh International expedition, and to define the impact to the local community cause of volunteer tourism activities. The result indicate that there are five motives priorities of volunteerism from 14 motives that listed in the questionnaire were “to contribute something good� (19.5%), followed by “to learn something new� (18.5%), “to do something different from ordinary job� (15.9%), “socializing with community� (15.2%), and “for fun� (9.1%). Investigation on their satisfaction levels show the highest mean of satisfaction are “overall experience� and “training / orientation� follow by “management’s performance�, “team performance� and “personal accomplishment�. Research Findings from the local community at Kampung Paus and Kampung Miruru, Ranau Sabah, found that there are only positive impacts from the volunteer Raleigh International activity, which are “facilities improvement�, “introduction of their village to other people� and “increase local community income from the Raleigh International activity�. In general, these findings should be able to provide support to government and others organization towards the sustainable tourism development, help to increase the tourist arrival to Malaysia and at the same time reduce the negative impact cause by tourism activity.