Universiti Teknologi Malaysia Institutional Repository

The role of flexibility in supply chain management – a review of empirical studies

Salavatihesari, Ehsan and Thoo, Ai Chin and Ali Khan, Mohd. Noor Azli (2021) The role of flexibility in supply chain management – a review of empirical studies. International Journal of Engineering Technology Research & Management, 5 (9). pp. 21-31. ISSN 2456-9348

Full text not available from this repository.

Official URL: https://ijetrm.com/issue/?volume=September~2021


Firms are facing the competitive side effects and dynamic challenges of the domestic and global markets. In this scenario, flexibility of supply chain has become a key priority for organizations to respond effectively and efficiently to environmental uncertainty and increasingly customer expectations.This study systematically reviews the empirical studies on flexibility in context of supply chain to provide a broad map of the current state of research on different aspects of supply chain flexibility (SCF). To obtain a database, a term-specific literature review technique was used which led to identify 201 articles from various journals, and through a three-stage refinement process, 59 empirical articles were chosen for analysis.The results of content analysis are categorized and discussed based on methods, applied theory, enablers of SCF, positive outcomes of SCF, and the role of flexibility in different performance measurement. Finally, the issues and potential gaps of current studies are highlighted which can provide valuable academic and managerial insights for researcher and practitioners in the field of supply chain.

Item Type:Article
Uncontrolled Keywords:flexibility, supply chain, review, empirical
Subjects:H Social Sciences > H Social Sciences (General)
Divisions:International Business School
ID Code:97746
Deposited By: Yanti Mohd Shah
Deposited On:31 Oct 2022 08:00
Last Modified:31 Oct 2022 08:00

Repository Staff Only: item control page